Frequently Asked Questions

• I want to return my purchase! What do I do?
• How long does it take for me to get a refund or exchange?
• The item I want is out of stock. What do?
• What forms of payment do you accept?
• Do you have a size chart?

I want to return my purchase! What do I do?

 
You may return an item for any reason for either a refund or exchange.

All returns must be within 14 days of delivery and the goods to be returned should be in the exact same condition that they were sent.

Please include your invoice number in your returns package to speed up the process. We will give a full refund if the goods are faulty but for all other returns we cannot refund delivery costs.

All of our goods are checked to ensure you receive a perfect product.

*Unfortunately some items of intimate nature cannot be returned, for hygiene reasons.*

How long does it take for me to get a refund or exchange?

We will process your refund or exchange within 5 days of receiving the item back at our warehouse.

The item I want is out of stock. What do?

Please contact us at sales@hotcorsets.co.uk with the details of the item you are interested in and we will give you a time for expected delivery.

What forms of payment do you accept?

We use Paypal for your own security. All payments are processed using SagePay or PayPal using their state of the art technology. We will never see any of your credit or debit card details.

Do you have a size chart?
This is our size chart for our fashion corsets, lingerie & clubwear.

For steel boned corsets please choose your size from the drop down menu.